You have standard questionnaire and talented engineers to design capabilities into a machine to satisfy requirements. But they need to know they are getting accurate data - not a quick reply form a rep more worried about an entirely different product line - or even worse from a "Hey I have a project will you sell me a machine" contact. Solid engineering comes from attention to detail and caring by folks who have a vested interest in developing strong relationships. Your dedicated Invenio sales person provides just that. We aren't interested in picking up pieces trying to retroactively patch together solutions. We want things done right - for the sake of both our reputations and future business.
Skills to match desire
But good engineering takes specific talents too. We are committed to hiring sales folks with solid engineering backgrounds, and have a strong relationship with the IIP and their alumni placement office as well. Sharp empirical engineering talent coupled with state of the art tools are keys to success in this stage of the process. SalesForce.com continues to be a key tool for capturing project specific information in a central and mutually accessible location, and YouSendIt.com and HyperOffice.com offer perfect platforms for collaboration on files (e.g. MS Project, CAD etc.) to ensure that versioning is scrupulously observed.